Frequently Asked Questions

What is Hooray Mail?

Hooray Mail is subscription snail mail delivered twice per month. In each brightly colored envelope find a personalized card and a simple, fun activity! 

How does it work?

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What kinds of details about my child will you ask?

In order to personalize each card we ask for your child's first name, gender, birthday and who the card's message should be from (ex: Mom, Dad and Clara or Grandma & Grandpa). 

What ages and activities?

We believe ALL kids love mail, but from our research Hooray Mail is best for ages 2-6. The activities change with each card and can be adapted to your child's skill level. Examples include scissors practice, tracing, coloring, simple art projects and introductions to math concepts, new languages and more! 

When will my child's first card arrive?

We send an email when Hooray Mail is on its way so you can watch the mailbox with your kiddo! Cards are snail mailed out the 2nd and 4th Tuesday of each month.

How does pricing work?

Hooray Mail automatically renews at the end of the month based on your subscription timeline (month to month, 3 months, 6 months or 12 months). We ship out two cards per month, so your child will receive Hooray Mail every few weeks! 

How can I be a design collaborator?

We collaborate with new businesses, designers and illustrators every month! If you're interested, please send an email to hello@hooraymail.com and we'll be in touch. 

How do I login to my account to make changes?

Login here to change your mailing address, cancel your subscription or make updates to your account.

Please note: You can cancel your subscription anytime time before the re-bill date (the last day of the month). 

Have a question? Get in touch with us!


We’re always happy to help. Shoot us an email and we’ll get back to you soon!

Email us directly at hello@hooraymail.com